30/11/2022

INOSAS – INOSAS at Anadolu Organize Sanayi Bölgesi for Presentation to Turkcell Data Center

As Inosas, we made a presentation as a company during our visit to Turkcell Data Center and Anadolu OIZ (Organized Industrial Zone) on August 18. Thank […]
17/05/2022

Important Points to Consider in User Interface Design

In today’s world, information technologies and the products of these technologies have become a part of us as well as making our lives easier. The technology […]
26/04/2022

5 Reasons for Using ITSM Tools

Why Institutions and Organizations Should Use ITSM Tool and What They Do Gain After Using ITSM Tool? ITSM is a bridge that connects institutions, organizations and […]
07/06/2021

What is Service Asset and Configuration Management?

ITIL Service Asset and Configuration Management, It aims to preserve information about Configuration Items required to provide an IT service, including relationships. The activities and process […]
29/05/2021

What is Incident Management?

What is Incident Management? An incident is an event that may result in the loss or disruption of an organization’s operations, services or functions. Incident management […]
08/05/2021

What is Problem Management?

Problem management, The process of identifying and managing the causes of events in an IT service. It is a core component of ITSM frameworks. The main […]
24/04/2021

What is Case Management?

Any project, action, service, or response that is “opened” and “closed” for a specified period of time to reach a solution of an incident, problem, request, […]
19/04/2021

We Assure With Our ISO 9001 and ISO 27001 Certificates

Our company INOSAS, operating in the field of Information Technologies, has successfully passed ISO’s 9001 and 27001 certification audits with the Turkish abbreviation of the International […]
09/04/2021

What is IT Service Management (ITSM)?

IT service management (ITSM) is the planning-strategy behind the way an organization delivers its IT services to its end users. ITSM can be seen as a […]