08/04/2021
What is a Service Operation? What Does It Do? Service operation involves the coordination and realization of the activities and processes necessary to provide and manage […]
07/06/2021
ITIL Service Asset and Configuration Management, It aims to preserve information about Configuration Items required to provide an IT service, including relationships. The activities and process […]
08/05/2021
Problem management, The process of identifying and managing the causes of events in an IT service. It is a core component of ITSM frameworks. The main […]
08/04/2021
WHAT IS ITIL? ITIL; Information Tecnology Infastructure Library In the 1980s, the British Government realized that an adequate, strong and flexible service could not be offered […]
09/04/2021
IT service management (ITSM) is the planning-strategy behind the way an organization delivers its IT services to its end users. ITSM can be seen as a […]
29/05/2021
What is Incident Management? An incident is an event that may result in the loss or disruption of an organization’s operations, services or functions. Incident management […]
24/04/2021
Any project, action, service, or response that is “opened” and “closed” for a specified period of time to reach a solution of an incident, problem, request, […]
19/04/2021
Our company INOSAS, operating in the field of Information Technologies, has successfully passed ISO’s 9001 and 27001 certification audits with the Turkish abbreviation of the International […]
30/11/2022
You can browse through the links to the “2021 Top 500 Companies of the Turkish IT Industry” research, which is the reference source of the Turkish […]